politique de confidentialité

Last updated: June 16, 2025

This Privacy Policy describes how Misyaprak B.V. (“the Site”, “we”, “us”, or “our”) collects, uses, and shares your personal information when you visit our website, use our services, make a purchase from Misyaprak.com.com (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, revise the “Last updated” date accordingly, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources, as described below. The information we collect and use depends on how you interact with us.

In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide and improve the Services, comply with applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we collect about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we mean information that identifies, relates to, describes, or can be associated with you.

The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information you provide directly to us through the Services may include:

Contact information, such as your name, address, phone number, and email address.
Order information, such as your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information, including your username, password, security questions, and other details used for account security.
Customer support information, such as the content of your communications with us—for example, when you send a message through the Services.

Some features of the Services may require you to provide certain personal information directly. You may choose not to provide this information, but if you do so, you may not be able to access or use those features.

Information We Collect About Your Use

We may also automatically collect certain information about your interactions with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”).

Usage Data may include information about how you access and use our Site and your account, including device information, browser details, network connection data, your IP address, and other information related to your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

Companies that support our Site and Services, such as Wix.
Our payment processors, who collect payment-related information (e.g., bank account details, credit or debit card information, billing address) in order to process your payment, fulfill your orders, and deliver the products or services you’ve requested—allowing us to perform the contract we have with you.
When you visit our Site, open or click on emails we send you, or otherwise interact with our Services or advertisements, we—or third parties we work with—may automatically collect certain information through online tracking technologies such as pixels, web beacons, software development kits (SDKs), third-party libraries, and cookies.

Any information we obtain from third parties will be handled in accordance with this Privacy Policy. Please also see the section below titled Third-Party Websites and Links.

How We Use Your Personal Information

- Provision of Products and Services.
We use your personal information to provide you with the Services in accordance with the contract we have with you. This includes processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges, or other transactions, creating and maintaining your account, managing shipping, facilitating returns and exchanges, and supporting other features and functionalities related to your account.
We may also enhance your user experience by allowing Wix to connect your account with other Wix-powered services you may choose to use. In such cases, Wix processes your data in accordance with its Privacy Policy.

- Marketing and Advertising.
We may use your personal information for marketing and promotional purposes, such as sending you marketing communications by email, SMS, or mail, and displaying advertisements for products or services. This may include tailoring the Services and ads on our Site and on other websites to better suit your interests.
If you are a resident of the EEA, the legal basis for these processing activities is our legitimate interest in promoting and selling our products, pursuant to Art. 6(1)(f) of the GDPR.

- Security and Fraud Prevention.
We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for keeping your login credentials secure. We strongly encourage you not to share your username, password, or other access details with anyone. If you believe your account has been compromised, please contact us immediately.
If you are a resident of the EEA, the legal basis for these activities is our legitimate interest in maintaining the security of our website and Services, pursuant to Art. 6(1)(f) of the GDPR.

- Communication and Service Improvement.
We use your personal information to provide customer support and to improve our Services. This is in our legitimate interest to communicate with you, deliver effective Services, and maintain our business relationship with you, pursuant to Art. 6(1)(f) of the GDPR.

Like many other websites, we use Cookies on our Site. Specific information about the Cookies we use in connection with supporting our store through Wix can be found at: https://support.wix.com/en/article/cookies-and-your-wix-site.
We use Cookies to support and improve our Site and Services (including to remember your actions and preferences), to perform analytics, and to better understand user interaction with the Services (in our legitimate interest to manage, improve, and optimize the Services).
We may also allow third parties and service providers to use cookies on our Site to better tailor services, products, and advertising on our Site and across other websites.

Most browsers automatically accept Cookies by default, but you can adjust your browser settings to delete or reject Cookies. Please note that deleting or blocking Cookies may negatively affect your user experience and may cause certain Services, including some features and general functionality, to not work properly or to no longer be available.
Furthermore, blocking Cookies may not fully prevent the way we share information with third parties, such as our advertising partners.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for the performance of a contract, for legitimate purposes, or for other reasons outlined in this Privacy Policy. Such circumstances may include:

With vendors or third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
With business and marketing partners to provide services and show you advertisements. Our business and marketing partners will use your information in accordance with their own privacy policies.
When you instruct us, request us to do so, or otherwise consent to us sharing certain information with third parties—for example, to deliver products to you or when you use social media widgets or login integrations, with your consent.
With our affiliates or within our corporate group, in our legitimate interest of operating a successful business.
In connection with a business transaction, such as a merger or bankruptcy; to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests); to enforce applicable terms of service; and to protect or defend the Services, our rights, and the rights of our users or others.

Third-Party Websites and Links

Our Site may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or managed by us, it is important that you review their privacy and security policies and other terms. We make no guarantees and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on them.

Information you provide in public or semi-public areas, including information you share on third-party social networks, may also be visible to other users of the Services and/or users of those third-party platforms, without restriction regarding its use by us or by the third party.
The inclusion of such links on our Site does not, by itself, imply endorsement of the content on those platforms or of their owners or operators, unless expressly stated in the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact information below to request that it be deleted.

As of the effective date of this Privacy Policy, we do not knowingly “share” or “sell” personal information of individuals under the age of 16, as those terms are defined under applicable law.

Data Security and Retention

Please note that no security measure is perfect or impenetrable, and we cannot guarantee “perfect security.” Additionally, any data you transmit to us may not be secure during transmission. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

The length of time we retain your personal information depends on various factors, including whether we need the data to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or fulfill other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the following rights with respect to your personal information. These rights are not absolute and may only apply under certain circumstances. In some cases, we may legally refuse your request to the extent permitted by law.

Right to Access/Know: You may have the right to request access to the personal information we hold about you, including details about how we use and share your data.
Right to Deletion: You may have the right to request that we delete personal information we hold about you.
Right to Correction: You may have the right to request that we correct inaccurate personal information we maintain about you.
Right to Data Portability: In certain circumstances and with some exceptions, you may have the right to receive a copy of your personal information and to request that we transfer it to a third party.
Right to Opt-Out of Sale, Sharing, or Targeted Advertising: You may have the right to request that we do not “sell” or “share” your personal information, or to opt out of the processing of your personal data for purposes considered “targeted advertising” under applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, we will treat this—depending on your location—as a request to opt out of “selling” or “sharing” your information for the device and browser used to access the Site.
Right to Restrict Processing: You may have the right to request that we stop or restrict the processing of your personal information.
Right to Withdraw Consent: Where we rely on your consent to process your personal information, you may have the right to withdraw that consent at any time.
Right to Appeal: You may have the right to appeal our decision if we decline to process your request. You can do so by responding directly to our denial.
Managing Communication Preferences: We may send you promotional emails. You may opt out of receiving them at any time by using the unsubscribe link included in those emails. If you opt out, we may still send you non-promotional emails, such as those related to your account or orders you have placed.

You can exercise any of these rights where indicated on our Site or by contacting us using the contact information provided below.

We will not discriminate against you for exercising any of your rights. To verify your identity before responding to your request, we may ask for information such as your email address or account details. In accordance with applicable law, you may designate an authorized agent to submit requests on your behalf. Before accepting such a request from an agent, we may require proof of authorization, and we may also ask you to verify your identity directly with us. We will respond to your request in a timely manner, as required by applicable law.

International Users

Please note that we may transfer, store, and process your personal information outside the country in which you reside. Your personal information may also be processed by staff, third-party service providers, and partners located in these countries.

When we transfer your personal information outside of Europe, we rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, or equivalent agreements issued by the relevant competent authority in the United Kingdom, where applicable—unless the data is transferred to a country that has been officially recognized as providing an adequate level of data protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at info@misyaprak.com.

For the purposes of applicable data protection laws, and unless explicitly stated otherwise, we are the data controller of your personal information.

politique de confidentialité

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